Shipping Policy

Shipping & Delivery Policy

Last updated on 18-04-2026

FLEXIDYN VENTURES PRIVATE LIMITED (“Company”, “we”, “us”, or “our”) is committed to delivering your orders in a timely and efficient manner. This Shipping & Delivery Policy outlines the terms related to order processing, shipping, and delivery.

1. Order Processing

  • All orders are processed within 1–3 business days after successful payment confirmation.
  • Orders are not processed or shipped on Sundays or public holidays.
  • In case of high order volume, processing may be slightly delayed.

2. Shipping Timelines

  • Standard delivery time is 3–7 business days from the date of dispatch.
  • Delivery timelines may vary depending on the delivery location and logistics partner.
  • Remote or non-serviceable areas may take additional time.

3. Shipping Charges

  • Shipping charges (if applicable) will be displayed at checkout before payment.
  • We may offer free shipping on select products, promotions, or order values.

4. Order Tracking

  • Once your order is shipped, tracking details will be shared via email/SMS.
  • You can use the tracking link to monitor the delivery status.

5. Delivery Issues

  • If delivery is delayed beyond the expected timeline, please contact our support team.
  • We are not responsible for delays caused by courier companies, natural events, or unforeseen circumstances.

6. Incorrect Address

  • Customers are responsible for providing accurate shipping details.
  • We are not liable for delays or losses due to incorrect or incomplete address information.

7. Failed Delivery Attempts

  • If delivery fails due to customer unavailability or incorrect details, re-delivery may be attempted as per courier policies.
  • Additional charges may apply in such cases.

8. Damaged or Tampered Packages

  • If you receive a package that appears damaged or tampered with, please do not accept it.
  • Report the issue to us immediately for assistance.

9. Service Availability

  • Shipping is available across India.
  • Certain locations may be restricted based on courier serviceability.

10. Contact Us

For any shipping or delivery-related queries, please contact us using the details provided on our Contact Us page.