Terms of Service

TERMS OF SERVICE

Last Updated: June 2026

Welcome to Rig Mentor. These Terms of Service ("Terms") govern your access to and use of the Rig Mentor website and the purchase of products from us. By accessing our website or placing an order, you agree to be bound by these Terms.

1. Business Information

Rig Mentor is owned and operated by Flexidyn Ventures Pvt. Ltd.

GSTIN: 07AAFCF9094D1ZG

Registered Office Address:
B551/2, Saidal Ajaib,
New Delhi – 110030, India

Support Email: support@rigmentor.in

Phone: +91 9821836608

2. Eligibility

By using this website, you confirm that you are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.

3. Products and Services

Rig Mentor offers computer hardware and related products, including but not limited to:

  • Graphics Processing Units (GPUs)

  • Cryptocurrency Mining Equipment

  • ASIC Miners

  • Motherboards

  • Processors

  • Power Supplies

  • Computer Components

  • Refurbished Hardware

  • Pre-Owned Hardware

  • New Hardware

Product specifications, availability, and pricing may change without prior notice.

4. Product Condition

Products sold by Rig Mentor may be categorized as:

  • New

  • Refurbished

  • Open Box

  • Pre-Owned / Used

The condition of each product will be clearly mentioned on the respective product page. Customers are advised to review product descriptions carefully before placing an order.

5. Pricing and Payment

  • All prices are displayed in Indian Rupees (INR).

  • Prices may change without prior notice.

  • We reserve the right to cancel orders resulting from pricing errors or technical issues.

  • Orders are processed only after successful payment authorization.

  • Applicable taxes and shipping charges may be added during checkout.

6. Order Acceptance

Receipt of an order confirmation does not constitute acceptance of an order.

Rig Mentor reserves the right to:

  • Refuse any order.

  • Limit quantities purchased.

  • Cancel orders suspected of fraud.

  • Request additional verification before processing.

In the event of cancellation after payment, eligible refunds will be processed according to our Refund Policy.

7. Shipping and Delivery

  • Delivery timelines are estimates and are not guaranteed.

  • Delays caused by courier companies, weather conditions, strikes, natural disasters, or circumstances beyond our control shall not result in liability.

  • Customers are responsible for providing accurate shipping information.

  • Ownership and risk transfer to the customer upon successful delivery.

8. Warranty

Warranty coverage varies by product.

Where applicable, warranty information will be clearly stated on the product page.

Warranty does not cover:

  • Physical damage

  • Water or liquid damage

  • Electrical surges

  • Improper installation

  • Misuse or negligence

  • Unauthorized repairs or modifications

Warranty claims are subject to inspection and verification.

9. Returns and Refunds

Returns, cancellations, replacements, and refunds are governed by our Refund Policy available on the website.

Customers should carefully review the Refund Policy before making a purchase.

10. User Responsibilities

You agree not to:

  • Use the website for unlawful purposes.

  • Submit false information.

  • Attempt unauthorized access to systems or accounts.

  • Introduce malware or malicious software.

  • Interfere with website operations.

11. Accuracy of Information

While we strive to provide accurate information, we do not guarantee that product descriptions, images, specifications, pricing, or other content are error-free, complete, or current.

We reserve the right to correct errors without prior notice.

12. Intellectual Property

All content on this website, including:

  • Logos

  • Text

  • Graphics

  • Images

  • Product Listings

  • Website Design

is the property of Rig Mentor or its licensors and may not be copied, reproduced, distributed, or used without written permission.

13. Limitation of Liability

To the maximum extent permitted by law, Rig Mentor and Flexidyn Ventures Pvt. Ltd. shall not be liable for:

  • Indirect damages

  • Consequential damages

  • Special damages

  • Loss of profits

  • Loss of business

  • Loss of data

Our maximum liability shall not exceed the amount paid by the customer for the specific product or order giving rise to the claim.

14. Third-Party Services

The website may contain links to third-party websites, payment gateways, shipping providers, or external services.

Rig Mentor is not responsible for the content, policies, or practices of such third-party services.

15. Fraud Prevention

We reserve the right to refuse service, cancel transactions, suspend accounts, or report suspicious activities where fraud, abuse, or illegal conduct is suspected.

16. Privacy

Collection and use of customer information are governed by our Privacy Policy.

By using the website, you consent to the collection and processing of information as described in our Privacy Policy.

17. Force Majeure

Rig Mentor shall not be held liable for any delay or failure in performance resulting from events beyond reasonable control, including but not limited to:

  • Natural disasters

  • Government restrictions

  • Internet outages

  • Power failures

  • Pandemics

  • Labor disputes

18. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from these Terms or use of the website shall be subject to the exclusive jurisdiction of the courts located in New Delhi, India.

19. Modifications to Terms

Rig Mentor reserves the right to update or modify these Terms of Service at any time.

Updated versions will be posted on this page with a revised effective date. Continued use of the website after such changes constitutes acceptance of the revised Terms.

20. Contact Information

For questions regarding these Terms of Service, please contact:

Rig Mentor
Owned and Operated by Flexidyn Ventures Pvt. Ltd.

Address: B551/2, Saidal Ajaib, New Delhi – 110030, India

Email: support@rigmentor.in

Phone: +91 9821836608