Warranty Policy

Warranty Policy

Last updated on 18-04-2026

FLEXIDYN VENTURES PRIVATE LIMITED (“Company”, “we”, “us”, or “our”) is committed to providing quality products. This Warranty Policy outlines the terms and conditions applicable to products sold on our website.

1. Warranty Coverage

  • Warranty is applicable only on selected products, where explicitly mentioned on the product page.
  • The warranty period varies depending on the product and manufacturer.
  • Warranty covers manufacturing defects only.

2. Warranty Period

  • The applicable warranty period will be specified in the product description or invoice.
  • Warranty period starts from the date of delivery of the product.

3. What is Covered

Warranty covers:

  • Manufacturing defects
  • Functional issues under normal use

4. What is Not Covered

Warranty does not cover:

  • Physical damage, mishandling, or improper use
  • Normal wear and tear
  • Damage due to accidents, water, fire, or electrical issues
  • Unauthorized repairs or modifications
  • Accessories or consumables unless specified

5. Claim Process

  • To claim warranty, customers must contact our support team with:
    • Order details
    • Product issue description
    • Proof (images/videos, if required)
  • The product may need to be returned or inspected for verification.

6. Manufacturer Warranty

  • Products with manufacturer warranty must be serviced through the authorized service centers of the respective brand.
  • We are not responsible for decisions made by the manufacturer or service center.

7. Resolution Options

After verification, we may:

  • Repair the product, or
  • Replace the product, or
  • Provide a partial/full refund (if applicable)

Decision will depend on product condition and warranty terms.

8. Shipping for Warranty Claims

  • Customers may be required to ship the product for inspection.
  • Shipping charges may be borne by the customer unless stated otherwise.

9. Limitation of Liability

  • Our liability is limited to repair, replacement, or refund of the product.
  • We shall not be liable for any indirect or consequential damages arising from product use.

10. Contact Us

For warranty-related queries or claims, please contact us using the details provided on our Contact Us page.